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Terms of use

Acceptance

When the customer accepts the order, the general conditions below regulate all the services of www.myrcenesolutions.com towards the customers.

Minimum age

The customer purchasing articles on www.myrcenesolutions.com certifies, by accepting these general conditions, that he is at least 18 years old. We remind that the resale or the simple donation intended for minors are strictly prohibited and punishable by law. Myrcene Solutions sàrl disclaims all liability in the event of registration that does not comply with the site's conditions of sale.

Price

The prices indicated on www.myrcenesolutions.com are in Swiss francs and include all taxes. Shipping costs are the responsibility of the customer, unless otherwise expressly agreed.

Promotional codes are not cumulative. Myrcene Solutions sàrl reserves the right to modify orders to remedy the misuse of promotional codes.
Ordered
When the customer accepts his order, the order is considered final, both for the price and for the quantity. Myrcene Solutions sàrl reserves the right to modify the order, if the customer exploits computer or other flaws to obtain additional services or discounts.

Guarantee

www.myrcenesolutions.com guarantees the quality of the products ordered. A customer not satisfied with the goods received can contact the after-sales service at info@myrcenesolutions.com. Only a product with an intact seal is under warranty. If the seal and/or the product is damaged upon receipt, the customer must report it to the address mentioned above within 5 days of receipt of the product.

Delivery

Delivery is made by post in 2 to 5 days once payment has been received, while stocks last. We decline all responsibility in the event of loss of the parcel during the sending or during delays in delivery.

Tracking control

For any order on www.myrcenesolutions.com, it is possible to take an order follow-up by contacting us by e-mail, the additional costs are the responsibility of the customer.
Particularly for deliveries outside Switzerland, www.myrcenesolutions.com does not guarantee the delivery of the package if the package tracking has not been ordered.

Payment terms

Payment is to be made when ordering on behalf of Myrcene Solutions sàrl.

We accept PostFinance Card & EFinance, TWINT payments as well as payments by bank transfer and invoice.

Cancellation

When the customer wishes to cancel his order, he must send an email to info@myrcenesolutions.com with the order number no later than two hours after placing his order. Myrcene Solutions sàrl will reimburse the customer.

Responsibilities

The buyer is responsible for the choice and use of the products. Myrcene Solutions sàrl is not responsible, in the event of any problem, following improper use of the products. Myrcene Solutions sàrl is not responsible for the legality of its products outside of Switzerland. Each customer is responsible for knowing the laws of the country in which he orders products.

All information on the site www.myrcenesolutions.com is in no way medical advice or medical promises. Please seek medical advice before using or consuming any of the products sold on this WEB site. Our products are not medicines and should not replace treatment.

Newsletter

By accepting the general conditions, the customer also accepts the sending of our newsletter. However, it is possible at any time to unsubscribe by sending a request to info@myrcenesolutions.com

Intellectual property

Myrcene Solutions sàrl has all the copyrights relating to the content of the site www.myrcenesolutions.com.

Use of cookies

The site www.myrcenesolutions.com uses cookies that collect information about the use of our WEB site. Read our privacy policy to find out more.

Amendments to these general conditions

Myrcene Solutions sàrl reserves the right to modify these general conditions at any time. If necessary, Myrcene Solutions sàrl will inform each registrant by e-mail.
If a registered person does not accept the new general conditions, this one can send an unsubscription request by e-mail to info@myrcenesolutions.com.

Jurisdiction

The commercial activities of Myrcene Solutions sàrl are governed exclusively by Swiss law. The place of jurisdiction is in Geneva.

In case of questions, contact us via the form or by email at:info@myrcenesolutions.com